Privacy Policy

Your data, handled with care.

Controller: ERCAS Integrated Solutions Limited, RC: I289019, Nigeria. This policy explains how we collect, use, store, and share your personal data when you use ERCAS Events, in compliance with the Nigeria Data Protection Regulation (NDPR).

Last updated: 31 March 2026

Data Protection

We use encryption, access controls, monitoring, and other safeguards to protect personal data.

Lawful Processing

We process data under lawful bases: consent, contract performance, and compliance with legal obligations.

Privacy Contact

For privacy requests or complaints, contact privacy@ercas.ng or lodge complaints with NITDA.

1. Introduction

ERCAS values your privacy and complies with the Nigeria Data Protection Regulation (NDPR). This Policy explains how we collect, use, store, and share your personal data when you use ERCAS Events.

2. Data Collected

Personal Information:

Name, email, phone, address (if required)

Payment information (processed securely via licensed channels)

Event Data:

Tickets purchased, attendance history, preferences

Technical Data:

IP address, device, browser, cookies, analytics

3. Purpose of Processing

Facilitate ticketing and payments

Refund and dispute management

Fraud detection and AML/CFT compliance

Regulatory compliance (CBN, NDPR)

Platform improvement and analytics

Marketing communications (with user consent)

4. Legal Basis

Consent

Contract performance

Compliance with legal obligations

5. Data Sharing

Event organizers (ticket fulfillment)

Licensed payment processors

Regulatory authorities or law enforcement as required

6. Cross-Border Transfers

Data may be processed outside Nigeria. ERCAS ensures compliance with NDPR and international standards.

7. Data Retention

Data is retained only as long as necessary, including financial records for 5 years.

8. User Rights

Access, correction, deletion

Withdraw consent

Lodge complaints with NITDA

9. Security

ERCAS employs encryption, access controls, monitoring, and other safeguards to protect personal data.

10. Contact Us

Data Protection Contact

Email: privacy@ercas.ng

Support: support@ercas.ng

Plot 265 SE Asebe St, Mabushi 900108, Abuja.

56, Awolowo Road, Ikoyi, Lagos.

2 Ademiluyi Cl, 200132, Ibadan, Oyo.

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Plot 265 SE Asebe St, Mabushi 900108, Abuja.

56, Awolowo Road, Ikoyi, Lagos.

2 Ademiluyi Cl, 200132, Ibadan, Oyo.

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